Eradicating Bullying & Incivility: Essential Skills for Healthcare Leaders

ONLNJ has partnered with the Healthy Workforce Institute (HWI) to provide our members and community with access to HWIs Eradicating Bullying & Incivility Self Study eCourse.

Increasing demands, decreasing resources, burnout, bullying, and incivility are challenging nursing leaders now more than ever before. When disruptive behaviors go unchecked, workplace culture suffers and in time, good employees disengage or leave. These behaviors also have a negative impact on patient safety and satisfaction and on the organization as a whole as the costs of turnover are immense. In order to feel comfortable and prepared to address incidents of workplace bullying or incivility, nurse leaders need training in the skills and strategies that are most effective. The Eradicating Bullying & Incivility Self-Study Program meets this need. 

Each module is less than thirty minutes long and can betaken online at the learner's desired pace. By the end of the course, you will have the tools, strategies, and confidence to identify disruptive behaviors that undermine a culture of safety, set behavioral expectations with employees and hold staff accountable for professional behavior.

Course Highlights:

• This program is an online self-study program containing five comprehensive modules that can be completed at the learner's self-directed pace. Nurse leaders can enroll and begin the program at any point in time.
• Enrollees are provided access to all materials for a one-year period from registration.
• Participants are eligible for 5.8 contact hours upon completion of the program.
• Program registration fee is $399 per person.

Program Faculty

Renee Thompson, DNP, RN, FAAN, CSP

Dr. Renee Thompson is a sought after speaker, author, consultant, and leading authority on creating healthy workforces by eliminating bullying and incivility. With more than 30 years as a clinical nurse, nurse educator, quality manager, and nurse executive, Dr. Thompson is a leading authority on workplace bullying and incivility and spends the majority of her time working with healthcare leaders who want to cultivate a healthy workforce. Renee is the CEO and Founder of the Healthy Workforce Institute and has been repeatedly published, interviewed, and awarded for her work to eradicate disruptive behaviors in healthcare.

Participant Testimonials

• "The Eradicating Bullying & Incivility course provides solutions to the real world problems we face when leading teams of healthcare professionals. Understanding the differences in incivility, a bad day, and true bully behavior allows us as leaders to better utilize tools and resources to address issues head on and keep our teams on the path to excellence."
• "The EBI course provided a framework for how to talk to employees as well as counseling that was so very helpful. By taking this course it gave me the ability to assist staff in creating credo's for each of my units. So very helpful for new hires coming into our unit."